Effective Date 6/13/2019
1. Types of Information Collected
In order to better provide you with our numerous services, we collect two types of information about the users of our Platform (“Users”): Personally Identifiable Information and Nonpersonally Identifiable Information. Our primary goal in collecting information from you is to offer a better and more customized user experience, verify your identity on the Platform, and provide you with well-qualified opportunities to: (a) collaborate with and/or promote the content of other Users; (b) hire other Users for, or be hired by other Users for, certain creative freelancing services (or other similar services); and (c) receive various rewards, prizes, incentives, recognition, and/or other forms of compensation which may be made available to you through your use of the Platform (collectively, “Collab Opportunities”).
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on the Platform, such as registering for an Account and authenticating your registration with your YouTube and/or Instagram account(s), submitting content or information in discussion forums, making available or posting content or other information to your Profile (or other public areas of the Platform), entering a contest or sweepstakes, filling out a survey, or sending us feedback, you may provide certain information about yourself and your YouTube and/or Instagram account(s). For example, you may provide us personal information, such as your first and last name, mailing address (including zip code), email address, telephone numbers, and other personal identifying information. In connection with your YouTube and/or Instagram account(s), you will also provide us with including without information relating to likes, views, comments, subscribers, and audience demographics. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide mandatory data with respect to a particular activity, you will not be able to engage in that activity. Where applicable, Personally identifiable Information may include “personal data” as defined in applicable law.
Nonpersonally Identifiable Information: This refers to information that does not by itself identify a specific individual; for example, we may gather certain information about you based upon where you use the Platform, or the type of mobile device you use to access the Platform. Additionally, when visiting the Site or reviewing our emails, we may store information about your “IP Address” and your interactions with our Site and/or our emails, i.e., through pixels or similar technologies.
2. Collection Methods and Use of Information
We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you: (a) register for our services by authenticating your registration with your YouTube and/or Instagram account(s) and authorize us to obtain certain information from your YouTube and/or Instagram account(s); (b) enter sweepstakes or contests sponsored by us; (c) send us email messages, submit forms, or transmit other information by telephone (or by other means) to us; or (d) submit your credit card or other payment information when sending or receiving payments through the Platform. We only obtain information from your YouTube and/or Instagram account(s) that you specifically authorize and grant us permission to obtain. We may also collect information from you at other points on the Platform which state that such information is being collected. In addition, we may also collect certain Nonpersonally Identifiable Information. We may use your device information or IP Address to diagnose problems with our servers, software, and to administer the Platform.
You may opt-out from receiving email notifications from us which are for marketing or promotional purposes (by following the instructions made available on the Site, or within such emails), but you may not opt-out of our administrative, security, or similar notices; however, you may delete your Account with us at any time, after which time you will no longer receive any such notices from us. You may also revoke your consent or otherwise object to our processing of your Personally Identifiable Information at any time by deleting your Account through the “Settings” menu in our mobile application or by contacting us at info [at] collabspace.co and requesting that we delete your Account, provided, however, that this may limit your ability to use the Platform.
Additionally, you can revoke our access to your YouTube data via the Google security settings page at
3. Release of Information
When you consent and agree to provide us with your Personally Identifiable Information and/or Nonpersonally Identifiable Information directly, we act as a “controller” of such information. We do not sell, trade, or rent your Personally Identifiable Information to others without your consent. We do provide some of our services through contractual arrangements with third-party service providers and/or subprocessors. We and our service providers and/or subprocessors will use your Personally Identifiable Information only to operate our Platform and to deliver our services to you, including without limitation domain and server hosting, website security, data analytics, information technology and infrastructure, technology maintenance, email deliverability, customer service, payment processing, and related critical services. Please review our Collabspace Subprocessors Page for a current list of our subprocessors.
Please note that in connection with your Personally Identifiable Information and Nonpersonally Identifiable Information shared with our third-party service providers and/or subprocessors, such information may be transferred to and stored in a country other than your country of residence, including without limitation the United States. If you have any questions or concerns regarding the manner in which such information may be shared and stored, please contact us at info [at] collabspace.co, or you may also opt-out completely by deleting your Account on the Platform. We will encourage our third-party service providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our third-party service providers is governed by the privacy policies of those third-party service providers and is not subject to our complete control.
Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, or to protect the safety and integrity of our Site, Users of our Platform, the public, or other parties as deemed appropriate in our sole discretion. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. You hereby consent to our sharing of your Personally Identifiable Information and Nonpersonally Identifiable Information under the particular circumstances set forth in this Section.
4. Updating and Correcting Information
We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your Account at any time by editing your Account information in accordance with instructions or features available in the Platform. You may also access and correct your personal information and privacy preferences by writing to us at:
10250 Constellation Blvd, #100, Los Angeles, CA 90067
You may also contact us by email at: info [at] Collabspace.co
Please include your name, address, and/or email address when you contact us.
We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete certain information associated with past transactions on the Platform. In addition, it may be impossible to completely delete your information without some residual information because of backups.
5. User Choices on Collection and Use of Information
We may, from time to time, send you email, push notifications, and/or SMS text messages regarding our products, services, and other promotions or Collab Opportunities which may be relevant to you. Only Collabspace (or agents working on behalf of Collabspace and under confidentiality agreements) will send you these communications and only if you have not indicated that you object to receiving these communications.
You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Site may not work properly in your case.
Your personal data is yours and you have rights over it, including but not limited to: (a) the right to be informed about the collection and use of your personal data; (b) the right of access to your personal data and any supplementary information; (c) the right to have any errors in your personal data rectified; (d) the right to have your personal data erased; (e) the right to block or suppress the processing of your personal data; (f) the right to move, copy, or transfer your personal data from one IT environment to another; (g) the right to object to processing of your personal data in certain circumstances; and (h) rights related to automated decision-making (i.e., where no humans are involved) and profiling (i.e., where certain personal data is processed to evaluate an individual). To manage your data, you can contact us via email at info [at] collabspace.co with any requests that you may have.
6. Security of Information
On our Platform you can be assured that your Personally Identifiable Information is securely stored, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our Users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. In addition, your Personally Identifiable Information resides on a secure server that only selected Collabspace personnel and contractors have access to via password. Information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside Collabspace you will not be asked to select a password in order to view or modify such information.
In order to most efficiently serve you, credit card and payment transactions are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to carry out such transactions.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Platform cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
If we become aware of any security breach affecting the Platform, we may: (a) notify you via the email address registered with your Account so that you may take whatever protective measures you deem appropriate; and/or (b) post a notice on the Site concerning the security breach. Based upon your country of residence, you may also have a legal right to receive notices of any security breach in writing, in which case you may request such written notice by contacting us at info [at] collabspace.co.
7. Privacy Policies of Third-Party Sites; YouTube and Instagram
Please carefully review the privacy policies of any Third-Party Sites you access. We are not responsible for the policies or practices of any Third-Party Sites. Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.
8. International Users
TO THE EXTENT PERMITTED BY THE LAW OF YOUR COUNTRY OF RESIDENCE (BUT EXCLUDING THE EUROPEAN UNION), YOU EXPRESSLY WAIVE ANY RIGHTS YOU MAY HAVE TO REQUIRE THAT WE TREAT YOUR PERSONALLY IDENTIFIABLE INFORMATION OR NONPERSONALLY IDENTIFIABLE INFORMATION IN ACCORDANCE WITH THE LAWS OF ANY COUNTRY OTHER THAN THE UNITED STATES.
10. Miscellaneous Privacy Issues
You must be at least 18 years old to have our permission to use the Platform. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.
10250 Constellation Blvd, #100, Los Angeles, CA 90067
You may also contact us by email at: info [at] Collabspace.co