Frequently Asked Questions
What is Collabspace?
We’re glad you asked! Collabspace is a place for Creators (like YouTubers, Instagrammers, musicians, producers, photographers, influencers, DJs and artists) to connect with each other for collaborations, primarily on YouTube and Instagram. Collabspace has built a mobile app for iOS and Android that gives Creators on YouTube and Instagram a new way of meeting each other for collab opportunities.
There are two main ways for Creators to meet each other for collabs through Collabspace:
(1) Through “Daily Matches” (swipe right or left, send Star Messages, or Paid Offers);
(2) Through “Available Collabs” (browse through collab projects or post your own).
Why would I want to collab with other Creators?
According to YouTube, "Collaborations can be powerful way to reach new viewers" and will help you "Forge connections to find a broader audience."
Collaborating with other Creators is one of the best ways for new audiences to discover your content and for you to grow your YouTube channel or Instagram following. Collaboration allows you to meet new people and embark on new creative projects together.
You can read more about the benefits of Collaboration in YouTube's Creator Academy:
Can I use Filters to control my daily 'Matches' and collab 'Projects'?
Yes! Filters (located in the side menu) give you the ability to control which Creators you see on Collabspace, as well as the ability to control which Creators can see you on Collabspace.
Your Filter settings will control which Creators you see in your 'Daily Matches' as well as in 'Projects'. This way, you can set your desired filter criteria once and your preferences will be applied to all your Daily Matches and all available Projects too.
How do I control which Creators can see me on Collabspace?
In the Filters menu (under the Filter settings for “Reach”) you can control which Creators on Collabspace will be able to see and contact you (both for Daily Matches and Projects) based on the number of Followers or Subscribers that they have on their largest channel. This is the filter labeled as “Show Me Only to Creators with...”
Daily Matches + Collab Projects
How does the “Daily Matches” Feature on Collabspace Work?
Great question. Each day, depending on the filter settings you have selected, you will receive up to 10 potential collab matches (Collabspace PRO users receive 25 potential collab matches each day). If you are receiving fewer potential collab matches than expected, try adjusting your filter settings so that your criteria are less narrow.
What do the buttons below each "Daily Match" do?
The 5 buttons below each potential Daily Match, from left to right, are the following:
Offer Paid Collab
For any Creator who is shown as a potential Daily Match, you can do one of the following:
Rewind: Press this button to view the previous Daily Match you were looking at.
Pass: You do not think they are a “Match” and so you will not be connected with that Creator as a collab match (even if they have indicated that they “Like” you as a collab match). Note, however, this Creator might still be able to contact you using a “Star Message” or by sending a “Paid Offer” (see below).
Like: You do think they are a “Match” and so you will be connected with that Creator as a collab match if they have also indicated that they “Like” you as a collab match - that is, there has been a mutual “Like” indicated by both you and the other Creator.
Send Star Message: You can send a “Star Message” to another Creator and they will receive your Star Message even if there has not been a mutual “Like” between you and them. You can only send five (5) Star Messages per month (Collabspace PRO users receive 15 Star Messages per month).
Offer Paid Collab: You can send an offer for a “Paid Collab” to another Creator if you really want to collab with them and you are willing to pay them for the time and the work required to complete a collab with you. If you send an offer for a Paid Collab to another Creator, they will receive it even if there has not been a mutual “Like” between you and them. There is no limit to the number of paid collab offers you can send per month. Note that if you are sending a paid collab offer to a Creator who has a much larger audience than you, you may be required to make an offer that is above a certain minimum.
Can I message a Creator that I have not matched with?
Yes, you can message other Creators even if there has not been a mutual “Like” between you by sending a “Star Message” or by sending a “Paid Offer.” Also, you can message any Creator who has posted a “Project” on Collabspace by using a “Star Message” or making a “Paid Offer” and in some cases by requesting a Paid Offer from them as well.
How Does the “Projects” Feature on Collabspace Work?
Another great question. You can think of “Projects” like a bulletin board where Creators post their collaboration ideas and invite other Creators to get in touch with them if anyone else is interested in collaborating on that idea. You can post up to one (1) Project at a time (Collabspace PRO users can post up to five (5) Projects at a time).
Any Project you post will remain posted for up to 30 days, but you can delete any Project you have posted at any time and post a new one, or you can edit the Name or Description of any posted Project at any time. When posting a Project, you can also indicate whether you are willing to pay other Creators to work with you on the Project, and if so, other Creators can send you Paid Offer requests.
In summary, Creators can respond to a Project you have posted by sending you a Star Message, a Paid Offer, or if you have indicated that you can pay other Creators to work with you on your Project, then Creators can then also respond to your post by requesting that you send them a Paid Offer as well.
How do Paid Offers Work?
We’re all busy, so sometimes you just need to provide a little extra incentive for people, especially when it comes to creative freelancing services like video editing, graphic design, music production, or makeup. That’s why Collabspace allows you to send a Paid Offer to another Creator if you need creative freelancing services and you’d be willing to pay them for the time and work required to complete the collab with you.
If you send a “Paid Offer” to another Creator, they will receive the Paid Offer along with your message even if there has not been a mutual “Like” between the two of you. There is no limit to the number of Paid Offers you can send per month.
After you have sent a Paid Offer to another Creator, they can Accept, Reject, or make a Counter Offer to the Paid Offer you made. After an offer (or counter offer) has been accepted, the exact amount will be charged and the funds are held safely in “escrow” by Collabspace while you work together on the collab.
Once your collab is finished, the Creator receiving payment can request payment be released to them and then the person making payment will approve the request, at which point the payment will be automatically released.
Bottom line: Collabspace provides a safe, easy way for paid collabs between Creators and creative freelancers - you no longer have to worry about not getting paid for a project!
What happens if a Paid Offer collab doesn’t work out?
It is possible that a Paid Offer might not work out. For this reason, we strongly recommend that you use the messaging functionality within Collabspace for any and all messages about your Paid Offer, because this will allow Collabspace to better provide assistance in case an issue comes up.
That said, if you have made a Paid Offer to another Creator or creative freelancer and for some reason the collab is not working out, you can communicate directly with the other Creator and ask them if they would select the “Request to Stop Collab” option - note that only the Creator who is supposed to be paid under a Paid Offer can select the “Request to Stop Collab” option. Once the “Request to Stop Collab” option has been selected by the other Creator, you will be notified and your payment will then be refunded to you.
What does the “Collab Feedback” score mean?
After Creators complete a collab on Collabspace, or a collab is stopped via the “Request to Stop Collab” option, both Creators can rate their collab experience as “Positive,” “Neutral,” or “Negative.”
This is a way to encourage everyone to cooperate with each other so that their Collab Feedback score stays positive. You can also consider someone’s Collab Feedback score in deciding whether or not you want to collab with them, especially if you are considering sending them a Paid Offer.
How do “Star Messages” Work?
You can send a “Star Message” to another Creator and they will receive your Star Message even if there has not been a mutual “Like” between you and them. You can only send five (5) Star Messages per month (Collabspace PRO users receive 15 Star Messages per month).
Why Can’t I Send a Star Message to Some Creators?
Since there are many more Creators with relatively smaller audiences than there are with relatively larger audiences, Creators who have relatively larger audiences cannot realistically respond to all messages sent to them by Creators with relatively smaller audiences. For this reason, Star Messages sometimes cannot be sent to certain Creators who have much larger audiences than you do.